Chapter 10: Power, Politics and Stakeholder Management

1. Nadler (1978) argues that political behaviour tends to be more intense in times of change. Which of the following is NOT an example of how individuals and groups may react?

They may change their inherent values to fit the change They may be motivated to defend the status quo They may perceive change as an opportunity to improve their position They may engage in political action for ideological reasons

2. Hayes (1984) observed that politically competent managers were those who paid attention to certain factors. Which of the following is NOT an example of one of these factors?

Promoting their reputation Increasing others’ dependence on the leader Minimizing their dependence on those they are seeking to influence Increasing others’ independence

3. Once leaders are aware of the basis of their dependency, what can they do to minimize it?

Accept existing working agreements where they suspect that others are exercising power over them Search for alternative sources of the resources they require Distance themselves from those they are dependent on Fire the sources of their dependency

4. Which of the following is an example of a stakeholder within a particular organization?

Employees Employees’ families Close friends of managers Customers of other organizations

5. Which three models do Jawahar and McLaughlin (2001) draw on to offer an approach to managing stakeholders?

Resource dependence theory, organizational life cycle models and force-field analysis Prospect theory, SWOT analysis and resource dependence theory Resource dependence theory, prospect theory and organizational life cycle models Prospect theory, unfreezing and refreezing and situational leadership

6. Central to prospect theory is the notion that the ___________ and psychological values attributed to an outcome can and do differ.

financial ethical monetary actual

7. How many steps does Grundy (1998) outline for identifying the power and commitment of stakeholders?

Three Four Five Ten

8. What does Grundy (1998) mean by ‘Bringing new sponsors or champions into play’?

Contacting wealthy people to ask them for sponsorship Persuading ‘players’ who have not been proactive to take a more active part in influencing events Asking change champions at other organizations to step in None of the above

9. Early work on ‘survivor syndrome’ (see Brockner, 1992; Doherty and Horsted, 1995) focused attention on how the good treatment of leavers can ___________________.

Make survivors wish they had also left make survivors feel badly treated by comparison help to maintain the support of survivors None of the above

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